Polite, Professional Customer Service Representatives Reaching a live human isn’t much comfort if that person is surly or incompetent.
Convenient Scheduling Today, most households have two wage earners. At Service Detectives we make it a priority to accommodate your schedule and offer priority scheduling to our Safety Saver’s Club Members.
Firm Price Quotes You approve the price before we do the work. At Service Detectives we quote you the full price of the job, before we do the work. No more watching the meter run – No Hourly Charges – No Low-ball Phone Estimates – No Hidden Charges!
Guaranteed Performance At Service Detectives our written guarantees are top notch and we offer extended warranties as well. If anything should break during t he warranty period, we will fix it at absolutely no cost to you!
Security Protection With the rampant crime rate these days, you can never be too cautious. Our service technicians wear company uniforms so you know who they are. Before they are hired they undergo background checks and drug testing. We frequently do random drug testing within our company. All this with your safety and security in mind.
Respect for Your Property Our service technicians leave your home clean. They arrive, supplied with shoe covers, service carpets, vacuum cleaners and cleaning supplies. They use these to protect and respect your property.
Qualified Service Technicians Being an electrician is a lot harder than it used to be. Ever-changing codes and increasing technology require today’s technicians to receive continual training. At Service Detectives we constantly invest in advanced education and training. A company that does not invest in education for its employees is not a company you want to do business with.
Complaints Handled Courteously and Promptly No matter how good a company might be, human error may rear its head from time to time. At Service Detectives we want you to be a customer for life. We promptly and courteously resolve all problem s even if it costs us money.